CUSTOMER SERVICE

Contact Us

help@heights-store.com

10:00AM - 07:00PM Mon - Fri

*Lunch Time 01:00PM - 02:00PM

Close on Sat & Sun

Contact Us

Delivery & Shipping

Payment and Delivery

You can purchase(pay) via PayPal and Eximbay, all the products ship from Seoul, South Korea.
Shipping cost will auto-calculated at your check-out page.
The order will be shipped out within 1-5 working days.

Delivery Terms

Orders will be accepted once your payment has been received.
Delivery usually takes up to 5 days from the day you made an order.
Please make sure to check the estimated delivery date for pre-order item(s) and special custom order item(s).

Tracking Orders

To track your order, you can check the My order page after log-in.
If you are a guest, you can check the order number, name and password after entering.

International Shipping Notice

The delivery of all products of HEIGHTS. is directly from Korea via FedEx.
We only ship packages in business days(Mon-Fri),
Shipping cost automatically appears on your check-out page.
In accordance with the policy of FedEx, some locations(Part of China, North Korea, Russia and etc.) may be unavailable to be delivered.

Purchase Notice

Please check all the information of item(s) carefully at the product page before placing an order.
Colours and sizes may be slightly different due to screen lighting and measuring method.
Please follow notice and washing instruction of item(s) from its product pages/care label for the item(s).

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